Juran, J. M. 1904-2008.
Quality planning and analysis : from product development through use / J.M. Juran, Frank M. Gryna. - 3rd ed. - New York : McGraw-Hill, c1993. - xxi, 634 p. : ill. ; 25 cm. - McGraw-Hill series in industrial engineering and management science . - McGraw-Hill series in industrial engineering and management science. .
"Third edition prepared by Frank M. Gryna."
Includes bibliographical references and index.
1. Basic Concepts -- 2. Companywide Assessment of Quality -- 3. Quality Improvement and Cost Reduction -- 4. Quality Planning and Sales Income -- 5. Control of Quality -- 6. Strategic Quality Management -- 7. Organization for Quality -- 8. Developing a Quality Culture -- 9. Basic Probability Concepts -- 10. Statistical Tools for Analyzing Data -- 11. Understanding Customer Needs -- 12. Designing for Quality -- 13. Designing for Quality - Statistical Tools -- 14. Supplier Relations -- 15. Supplier Relation - Statistical Tools -- 16. Manufacture -- 17. Statistical Process Control -- 18. Inspection, Test, and Measurement -- 19. Inspection and Test - Sampling Plans -- 20. Marketing, Field Performance, and Customer Service -- 21. Marketing, Field Performance, and Customer Service - Statistical Tools -- 22. Administrative and Support Operations -- 23. Quality Information Systems -- 24. Quality Assurance -- Appendix I: Examples of Examination Questions and Answers -- Appendix II: Tables.
0070331839 9780070331839 0071129928 9780071129923
92037795
Quality control.
Quality assurance.
TS156 / .J86 1993
658.562 / JJQ
Quality planning and analysis : from product development through use / J.M. Juran, Frank M. Gryna. - 3rd ed. - New York : McGraw-Hill, c1993. - xxi, 634 p. : ill. ; 25 cm. - McGraw-Hill series in industrial engineering and management science . - McGraw-Hill series in industrial engineering and management science. .
"Third edition prepared by Frank M. Gryna."
Includes bibliographical references and index.
1. Basic Concepts -- 2. Companywide Assessment of Quality -- 3. Quality Improvement and Cost Reduction -- 4. Quality Planning and Sales Income -- 5. Control of Quality -- 6. Strategic Quality Management -- 7. Organization for Quality -- 8. Developing a Quality Culture -- 9. Basic Probability Concepts -- 10. Statistical Tools for Analyzing Data -- 11. Understanding Customer Needs -- 12. Designing for Quality -- 13. Designing for Quality - Statistical Tools -- 14. Supplier Relations -- 15. Supplier Relation - Statistical Tools -- 16. Manufacture -- 17. Statistical Process Control -- 18. Inspection, Test, and Measurement -- 19. Inspection and Test - Sampling Plans -- 20. Marketing, Field Performance, and Customer Service -- 21. Marketing, Field Performance, and Customer Service - Statistical Tools -- 22. Administrative and Support Operations -- 23. Quality Information Systems -- 24. Quality Assurance -- Appendix I: Examples of Examination Questions and Answers -- Appendix II: Tables.
0070331839 9780070331839 0071129928 9780071129923
92037795
Quality control.
Quality assurance.
TS156 / .J86 1993
658.562 / JJQ