Essential interviewing : a programmed approach to effective communication / David R. Evans ... [et al.] - 8th ed. - Australia ; Belmont, CA : Brooks/Cole, c2011. - xvi, 344 p. : ill. ; 23 cm.

Includes bibliographical references (p. 337-338) and index.

9780840034717 0840034717


Interviewing--Programmed instruction.
Interpersonal communication--Programmed instruction.

BF637.I5 / E87E 2011

158.3 / EDE

Powered by Koha