Thill, John V.
Excellence in business communication / John V. Thill, Courtland L. Bovee. - 9th ed. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2011. - xxxvi, 532, [58] p. : col. ill. ; 28 cm.
Includes bibliographical references and index.
Preface -- Prologue : Building a career with your communication skills -- Understanding the foundations of business communication -- Achieving success through effective business communication -- Communicating in teams and mastering listening and nonverbal communication skills -- Communicating in a world of diversity -- Applying the three-step writing process -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief messages -- Crafting messages for electronic media -- Writing routine and positive business messages -- Writing negative messages -- Writing persuasive messages -- Preparing reports and oral presentations-- Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Developing oral presentations -- [pt]. 1. 1. 2. 3. [pt]. 2. 4. 5. 6. [pt]. 3. 7. 8. 9. 10. [pt]. 4. 11. 12. 13. 14. Writing employment messages and interviewing for jobs -- Building Careers and Writing Resumes -- Applying and Interviewing for Employment -- Appendix A : Format and layout of business documents -- Appendix B : Documentation of report sources -- Appendix C : Correction symbols -- Video guide -- Handbook of grammar, mechanics, and usage -- Answer keys -- References -- Acknowlegments -- Company/name/product index -- Subject index. [pt]. 5. 15. 16.
9780136157502 (alk. paper) 0136157505 (alk. paper)
2007032767
Business communication--United States--Case studies.
HF 5718.2 / U6 T45 1991
658.45 / TJE
Excellence in business communication / John V. Thill, Courtland L. Bovee. - 9th ed. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2011. - xxxvi, 532, [58] p. : col. ill. ; 28 cm.
Includes bibliographical references and index.
Preface -- Prologue : Building a career with your communication skills -- Understanding the foundations of business communication -- Achieving success through effective business communication -- Communicating in teams and mastering listening and nonverbal communication skills -- Communicating in a world of diversity -- Applying the three-step writing process -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief messages -- Crafting messages for electronic media -- Writing routine and positive business messages -- Writing negative messages -- Writing persuasive messages -- Preparing reports and oral presentations-- Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Developing oral presentations -- [pt]. 1. 1. 2. 3. [pt]. 2. 4. 5. 6. [pt]. 3. 7. 8. 9. 10. [pt]. 4. 11. 12. 13. 14. Writing employment messages and interviewing for jobs -- Building Careers and Writing Resumes -- Applying and Interviewing for Employment -- Appendix A : Format and layout of business documents -- Appendix B : Documentation of report sources -- Appendix C : Correction symbols -- Video guide -- Handbook of grammar, mechanics, and usage -- Answer keys -- References -- Acknowlegments -- Company/name/product index -- Subject index. [pt]. 5. 15. 16.
9780136157502 (alk. paper) 0136157505 (alk. paper)
2007032767
Business communication--United States--Case studies.
HF 5718.2 / U6 T45 1991
658.45 / TJE